Support

Need help? Contact us at hello@foveo.tech.

Frequently asked questions

Can my child get stuck? No. There are no timers, lives or wrong moves. If the last bits of a coating are tricky, open the pause menu and tap Help finish. The object is still completed and the sticker is awarded as usual.

Why is there no music? Fresh Again is silent on purpose. Soft material sounds and gentle vibration can be switched on in Settings.

Does the app need the internet? No. Everything works offline, and progress is saved on the device.

Are there ads or purchases? There are no ads. The first 7 objects are free; one optional one-time purchase unlocks the full game (no subscription). It is offered only in the parent area, behind a grown-up check, and can be restored there.

How do the worlds open? Winter Village opens after the last Autumn Woods object, and Spring Meadow after the last Winter Village object. A grown-up can open worlds early in Settings > For grown-ups. Objects after the first seven are part of the full game.

How do I reset progress, for example on a shared device? Settings > For grown-ups > Reset all progress. This cannot be undone.

Is there an accessibility mode? Settings include Reduce motion, Higher contrast and Extra-easy peeling. With VoiceOver or TalkBack on, each stage has a single button to peel, wipe or polish.